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Swiggy announces free on-demand ambulance service for delivery executives and their dependents
  • Swiggy announces free on-demand ambulance service for delivery executives and their dependents

    05 November 2024

    Swiggy announced on Monday that it has launched an immediate and free ambulance service for all its active delivery executives and their dependents in the case of emergencies. Swiggy said that it has partnered with Dial4242 Ambulance Services for this initiative. “Delivery executives can reach out on the toll-free number: 1800 267 4242. Sometimes, making a call might not be an option, and executives can just tap the SOS button without leaving the partner app in the case of an emergency before, during, or after a delivery. The process will require no documentation; delivery executives only need to confirm their partner ID,” the company said in a statement. Swiggy has launched this service pan-India after piloting the service in Bangalore, Delhi NCR, Hyderabad, Mumbai, Pune, and Kolkata. In the test runs and the cases raised so far, the service's response time has been an average of 12 minutes, according to Swiggy. Dial4242 can dispatch different Ambulances such as BLS (Basic Life Support) ambulances, Cardiac ambulances, ALS (Advanced Life Support), Inter-state ambulances, Covid-19 ambulances, and Hearse Vans based on the severity of the case.

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