Swiggy disbursed over Rs 31 cr in claims to delivery partners in FY22-23

Food delivery company Swiggy said it has remained committed to the safety and well-being of its delivery partners who play a vital role in delivering its services. The platform, which is backed by SoftBank, facilitated the payout of a total of Rs 31 crore in claim amounts to its delivery partners in the fiscal year (2022-2023). This is an increase of around 10 per cent when compared to the fiscal year 2021-2022. The company said the increase is significant as Covid-19 pandemic was also more prevalent during 2021-2022. The Bengaluru-based firm has around 3 lakh delivery partners across 500 plus cities in India. Swiggy has been providing insurance to its delivery partners since 2015. It now has partnered with Reliance General Insurance to cover health insurance, personal accident and accidental death, and mobile phone damages. "Delivery partners are the backbone of our service. There is a common misconception that since they are not employees, they do not have access to healthcare support from Swiggy,” said Mihir Shah, Head of Operations at Swiggy. “For several years now, we have provided carefully considered insurance and other benefits to our delivery partners and their families. Swiggy remains committed to providing industry-best safety and well-being practices to our delivery partners."

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