18 August 2025
Zerodha WhatsApp-Based Kite Backup: India’s largest stockbroker Zerodha has launched Kite Backup, a WhatsApp-based emergency system that allows traders to square off open positions and cancel pending orders if its primary platforms – Kite web and mobile – ever go down during market hours.
Trading platforms are highly complex, with multiple systems linked to exchanges, data centres, and cloud providers. Despite several layers of redundancy, a rare technical glitch at any point can disrupt trading. To provide an additional safety net, Zerodha has created this fully independent backup channel.
Unlike the regular Kite systems that run on Amazon AWS and are protected by Cloudflare, the new WhatsApp-based setup is hosted on Microsoft Azure and connects directly to multiple order management systems (OMS) in physical data centres. It does not rely on Kite’s primary infrastructure, ensuring that even if AWS or Cloudflare face outages, users can still exit positions.

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