Seshu Kumar Tirumala Takes Over as COO as BigBasket Sharpens Quick Commerce Focus

As BigBasket accelerates its evolution into a leading quick commerce platform, the Tata Group-backed online grocery retailer has appointed seasoned merchandising and sourcing leader Seshu Kumar Tirumala as its new Chief Operating Officer (COO), entrusting him with a key role in driving the company’s next phase of growth and operational efficiency.

The leadership move comes at a pivotal juncture for BigBasket, which has spent FY26 reshaping its business model from a traditional scheduled-delivery grocery service into a fast-paced quick commerce player, competing more aggressively with rivals such as Blinkit, Swiggy Instamart and Zepto.