Swiggy Instamart Glitches A Week Before Going Public

With its market debut just around the corner, quick commerce major SwiggySwiggy Datalabs_in-article-icon Instamart faced a major outage for over an hour late on Tuesday (October 29).

The outage left many users unable to access its services. Meanwhile, a big banner on the Swiggy app showed that the platform was “temporarily unavailable,” adding that “We will be back shortly”.

The app came back online around 12.15 AM on October 30 and, at the time of publishing the story, was accepting orders.

As per outage tracker DownDetector, the issue with the app started pouring in around 10.16 PM on Tuesday. As many as 13 reports of technical issues were lodged on the crowd-sourced platform by 11.40 PM.

One of the Swiggy delivery executives Inc42 spoke with said that they were facing troubles “scanning their orders” and accepting payments.

Meanwhile, users thronged social media platforms to flag the delays in receiving orders and slammed the foodtech major for not processing their orders on time.

“What’s going with #Swiggy. I am waiting for my instamart order from (the) past 1 hour. No one is replying and even I am not able to cancel my order. Is this the way you will succeed in your IPO?” said a user on social media platform X.